Privacy Policy for PromoDocs

This Privacy Policy applies to the website promodocs.dev and all its subdomains (the “Sites”), together with the PromoDocs web applications and services (the “Services”), owned and operated by Nikita Melkozerov (Sole Proprietor Business, collectively, “PromoDocs”, “we”, “us”, or “our”). This Privacy Policy describes how we collect, use, share, and secure the personal information you provide to us. It also describes your choices regarding use, access, correction, and deletion of your personal information.

1. Definitions

  • Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.

  • The website refers to all public-facing informational pages on our website, as well as all functional pages that require user authentication and are part of the PromoDocs service delivery. This includes, but is not limited to, landing page, contact information, terms of service, privacy policy, user dashboards, document creation interfaces, personal profile settings, and credit management pages.

2. What Data We Collect

We collect both information you knowingly and actively provide us when using or participating in any of our services and promotions, and any information automatically sent by your devices in the course of accessing our products and services.

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.

We do not sell your personal information or any data you enter into our Services in any way.

Information That You Provide to Us About Yourself

When you sign up for the Services, we request information such as:

  • Contact Information: email address.
  • Unique Identifiers: such as username, account number or password.
  • Payment Information: credit card details (processed by our payment provider, Paddle).
  • User Content: any data you enter into our Services to generate documents.

Information Collected Automatically

When you visit our website, our servers automatically log standard data provided by your web browser. This may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.

Information Collected After Opt-In Permission

Upon your consent, we may use cookies and similar technologies to collect information about your location and your activities on our website, as well as information about your device and log information.

3. How We Use Your Information

We may collect, hold, use, and disclose information for the following purposes:

  • To provide you with our services and to process payments.
  • To communicate with you about your account, our services, and marketing communications (with your consent).
  • To improve our services and develop new features.
  • To comply with our legal and regulatory obligations.
  • To detect and prevent fraudulent activity.

4. Third-party Services and Sub-processors

We share certain information with companies that may be considered our “sub-processors” under GDPR. This information is limited to the following:

Required Services

The following services are required for the operation of our website:

Please note that Paddle only receives your personal information when you make a purchase. Please note that Anthropic and Replicate only receive your user content when you create a document and add content to it.

Optional Services

The following services are optional and are strictly opt-in:

5. Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet, or method of electronic storage, is 100% secure.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict the processing of your data
  • Data portability

To exercise these rights, please contact us using the details provided at the end of this policy.

7. Data Retention

We retain your personal information for as long as necessary to provide you with our services and as needed to comply with our legal obligations. If you delete your account, we will delete your personal data from our systems within 30 days, except where we are required to retain it for legal or regulatory reasons.

8. Children’s Privacy

PromoDocs does not knowingly collect information from or direct any of our Website or content specifically to children under the age of 18. If we learn or have reason to suspect that a customer is under the age of 18, we will close that account.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “Effective Date” at the end of this policy.

10. Contact Us

If you have any questions about this privacy policy or our treatment of your personal information, please contact us at [email protected]

Effective Date: 2024-09-15

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